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Terms of Service

The legal agreement governing your use of the Moddrum Practice platform.

Last updated: 19 March 2026  ·  Effective date: 19 March 2026  ·  Governing law: Republic of Slovenia / European Union

Please read these Terms of Service ("Terms") carefully before using the Moddrum Practice platform operated by [COMPANY NAME] ("[COMPANY NAME]", "we", "us", or "our"), registered at [REGISTERED ADDRESS], Slovenia. By registering an account or using any part of the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

  • Company — [COMPANY NAME], the legal entity providing the Service.
  • Service / Platform — The Moddrum Practice cloud-based pre-accounting automation software, accessible at moddrum.com and via the API.
  • Customer / Tenant — The legal entity (e.g. accounting practice) that registers an account and subscribes to the Service.
  • User — Any individual authorised by the Customer to access the Service under the Customer's account.
  • Managed Business — A business entity whose accounting documents the Customer processes through the Service.
  • Processed Document — Any file (invoice, bank statement, receipt, contract, etc.) submitted to the Service for automated data extraction or classification.
  • Credit — The unit of consumption used by the Service. One credit is consumed per processed document. Credits are allocated monthly ("Monthly Credits") and may also be purchased as additional packs ("Purchased Credits").
  • Subscriber Data — All data, files, and content uploaded or generated by the Customer or its Users within the Service.

2. The Service

Moddrum Practice is a cloud-based pre-accounting automation platform that automates document collection, intelligent data extraction (using AI/OCR), invoice-to-bank-statement matching, and export to the MiniMax SI accounting system. The Service is designed for professional accountants operating in the Slovenian market.

Supported file formats: PDF, JPG, PNG, TIFF. Maximum file size: 30 MB per document. Recommended scan quality: 300 DPI. Files must be in portrait orientation for optimal extraction results.

No accuracy guarantee. The Service uses machine learning and artificial intelligence to extract data from documents. While we continuously improve extraction quality, we do not guarantee 100% accuracy of extracted data. Users must review and verify all extracted data before export or use in accounting workflows. The Company is not liable for errors arising from unreviewed automated extractions.

Server infrastructure is hosted within the European Union.

3. Account and Account Information

To use the Service you must register an account by providing accurate, current, and complete information, including your company name, tax number (davčna številka), and a valid email address. You are responsible for maintaining the accuracy of this information and for keeping your password and API keys confidential. You must notify us immediately at support@moddrum.com if you suspect any unauthorised access to your account.

Each Customer account may have one account holder with the Tenant Manager role, who is responsible for the account, subscription, and billing on behalf of the Customer.

4. Subscription, Credits, and Payment

4.1 Subscription Plan

The Service is offered on a monthly subscription basis. Current pricing, including the monthly subscription fee, the number of Monthly Credits included, and the price of additional Purchased Credit packs, is published on our Pricing page at moddrum.com/pricing. All prices are in euros (EUR) and exclude VAT where applicable.

4.2 Monthly Credits

Each monthly subscription includes a number of Monthly Credits as stated on the Pricing page. Monthly Credits are allocated at the beginning of each billing period and expire at the end of that period. Unused Monthly Credits do not carry forward to the next period.

4.3 Purchased Credits

Additional credits may be purchased at any time as credit packs, at the per-credit rate published on the Pricing page. Purchased Credits do not expire and are not tied to the billing period. Purchased Credits are consumed only after all Monthly Credits for the current period have been used. Purchased Credits remain available on account reactivation following a period of suspension.

4.4 Payment and Billing

Subscription fees are charged monthly via credit or debit card through our payment processor (Revolut). Payment is due at the start of each billing period. In the event of a failed payment, we will retry the charge up to four (4) times over eight (8) days. If payment is not received during this grace period, the account will be suspended (see Section 5).

Plan changes take effect from the next billing period. Thirty (30) days' notice is required to change or cancel a subscription plan.

4.5 Refund Policy

Subscription fees are non-refundable. We do not issue refunds for partially used billing periods, unused Monthly Credits, or subscription fees paid in advance. Purchased Credit packs are also non-refundable once the payment has been processed. If you believe a charge was made in error, contact us within 14 days at support@moddrum.com.

5. Free Trial

New accounts receive a free trial period of fourteen (14) calendar days from the date of registration. No credit card is required to start the trial. During the trial you have access to all features of the Service and receive a trial credit allocation as stated on the Pricing page.

At the end of the trial period, if no paid subscription has been activated, the account will be suspended. Documents and data remain accessible in read-only mode. No new documents may be processed until a subscription is activated.

6. Account Suspension and Termination

An account enters Suspended status when:

  • The free trial period expires without subscription activation; or
  • A subscription payment fails and is not recovered within the grace period (see Section 4.4).

While suspended: new document processing and export to MiniMax are blocked; all existing data remains accessible in read-only mode; Purchased Credits are preserved and restored upon reactivation.

Termination by Customer: You may request account termination at any time by emailing support@moddrum.com. Upon termination your data will be retained for thirty (30) days before permanent deletion, during which you may request an export.

Termination by Company: The Company may suspend or terminate any account at any time, with or without notice, for violation of these Terms or for any other reason at our sole discretion.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of applicable laws;
  • Upload material that infringes third-party intellectual property rights;
  • Upload documents containing sensitive personal data beyond what is necessary for accounting processing;
  • Attempt to reverse-engineer, decompile, or derive source code from the Service;
  • Resell, sublicense, or otherwise transfer access to the Service to third parties without written consent;
  • Interfere with the security or integrity of the Service or its infrastructure;
  • Use automated bots or scrapers against the Service beyond normal API usage;
  • Share your account credentials with individuals not authorised by your organisation.

8. Intellectual Property Rights

The Company retains all intellectual property rights in the Service, including but not limited to software, algorithms, machine learning models, user interface designs, trademarks, and all associated documentation. Nothing in these Terms grants you any ownership or licence to the Service beyond the right to use it as expressly set out herein.

You retain ownership of all Subscriber Data you upload. By uploading Subscriber Data you grant the Company a limited, non-exclusive licence to process that data solely for the purpose of providing the Service to you. The Company will not use your Subscriber Data to train AI models shared with third parties.

All feedback, suggestions, or ideas you provide about the Service may be used by the Company without restriction or compensation.

9. Data Processing

As part of providing the Service, the Company processes personal data contained in Subscriber Data on your behalf, acting as a data processor under the General Data Protection Regulation (GDPR). The terms governing this processing are set out in Appendix 1 — Data Processing Contract below, which forms an integral part of these Terms.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your use of the Service; (c) your Subscriber Data; or (d) your violation of any applicable law or third-party right.

11. Limitation of Liability and Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. The Company expressly disclaims all warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted availability.

To the maximum extent permitted by applicable law, in no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of the Service, even if the Company has been advised of the possibility of such damages.

The Company's total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amounts paid by you to the Company in the three (3) months immediately preceding the claim.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Slovenia and the applicable law of the European Union. The parties agree that any dispute arising from or in connection with these Terms shall first be attempted to be resolved amicably within thirty (30) days of written notice. If amicable resolution fails, disputes shall be subject to the exclusive jurisdiction of the competent courts in Ljubljana, Slovenia.

13. Waiver of Rights

Failure by the Company to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing to be effective.

14. Changes to These Terms

The Company reserves the right to modify these Terms at any time. We will notify registered users of material changes by email or via an in-app notification at least fourteen (14) days before the changes take effect. Continued use of the Service after the effective date of any change constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, the remaining provisions shall continue in full force and effect.

16. Contact

For questions about these Terms, contact us at:
[COMPANY NAME]
[REGISTERED ADDRESS], Slovenia
Email: support@moddrum.com

Appendix 1 — Data Processing Contract (GDPR Article 28)

This Data Processing Contract ("DPC") is entered into between the Customer (acting as Data Controller) and [COMPANY NAME] (acting as Data Processor) and forms part of the Terms of Service. It governs the processing of personal data carried out by the Company on behalf of the Customer in connection with the provision of the Moddrum Practice Service.

1. Subject Matter and Purpose

The Company processes personal data contained in Subscriber Data (including invoices, bank statements, and associated accounting documents) solely for the purpose of providing the Service: automated data extraction, document classification, bank statement reconciliation, and export to MiniMax SI.

2. Legal Basis

Processing is carried out on the basis of the Customer's instructions as set out in these Terms and as supplemented by the Customer's configuration of the Service. The Company shall not process personal data for any purpose other than the performance of the Service without the prior written consent of the Customer.

3. Types of Personal Data Processed

  • Names, addresses, and contact details appearing on invoices and accounting documents;
  • Company names, VAT / tax identification numbers;
  • Bank account numbers (IBAN) appearing on bank statements;
  • Transaction amounts, dates, and references;
  • Any other personal data contained in documents uploaded by the Customer.

4. Categories of Data Subjects

Counterparties (suppliers, customers) of the Managed Businesses whose data appears in uploaded documents; employees or representatives of those entities to the extent their names appear on documents.

5. Duration

Processing continues for the duration of the active service agreement. Upon termination, the Company will delete or return all personal data within thirty (30) days, unless applicable law requires longer retention.

6. Obligations of the Processor

The Company commits to:

  • Process personal data only on documented instructions from the Customer;
  • Ensure that persons authorised to process the data are bound by confidentiality obligations;
  • Implement appropriate technical and organisational security measures (encryption at rest and in transit, access controls, regular security reviews);
  • Assist the Customer in fulfilling its obligations to respond to data subject requests (access, rectification, erasure, portability);
  • Notify the Customer without undue delay upon becoming aware of a personal data breach affecting Subscriber Data;
  • Delete or return all personal data upon termination of the service agreement;
  • Provide the Customer with all information necessary to demonstrate compliance with GDPR Article 28.

7. Sub-processors

The Customer authorises the use of the following sub-processors. The Company will notify the Customer of any changes to this list with at least thirty (30) days' notice:

  • Anthropic PBC (United States) — AI / large language model processing for document understanding. Transfer basis: EU Standard Contractual Clauses (SCCs).
  • Google Cloud Platform (EU data centres) — Cloud infrastructure, storage, and compute.
  • MiniMax d.o.o. (Slovenia) — Accounting system export integration.
  • Revolut Ltd (United Kingdom / EU) — Payment processing. Subscriber Data is not shared with Revolut; only billing information is transmitted.

8. International Transfers

Some sub-processors are located outside the European Economic Area (EEA). Any transfer of personal data to a country not recognised by the European Commission as providing an adequate level of protection is carried out under the European Commission's Standard Contractual Clauses (SCCs), ensuring an equivalent level of protection as required by Chapter V of the GDPR.

9. Technical and Organisational Security Measures

The Company implements the following measures, among others:

  • Encryption of data at rest (AES-256) and in transit (TLS 1.2+);
  • Role-based access controls; principle of least privilege;
  • Regular access reviews and audit logging;
  • Pseudonymisation where applicable;
  • Incident response and breach notification procedures.

10. Data Breach Notification

In the event of a personal data breach, the Company will notify the Customer without undue delay and in any case within 72 hours of becoming aware of the breach. Notification will include: the nature of the breach; the categories and approximate number of data subjects concerned; the likely consequences; and the measures taken or proposed to address the breach.

11. Liability

Each party's liability under this DPC is subject to the limitations set out in Section 11 of the main Terms. The Company is liable only for damages directly caused by processing carried out in breach of the GDPR or the documented instructions of the Customer.

12. Governing Law

This DPC is governed by the laws of the Republic of Slovenia and applicable EU law.

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